From Cerberus Helpdesk Wiki

Google Custom Search

To get to Google Custom Search, click on 'helpdesk setup' then the 'Google Custom Search' tab.

Google Custom Search allows you to setup a search box - in the admin and the public portal - that will allow you, your workers, and your users to search through Google's CSE. Google Custom Search can be used as a more powerful replacement for Fetch & Retrieve. For more information on the public portal, see our Screen-by-Screen article on Support Center -> Google Custom Search. You can find more information on using this resource in our Screen-by-Screen article on Research -> Google Custom Search, and our Google Custom Search Cookbook recipe.

• Name: The name of the custom search.
• Google Custom Search Engine URL: The URL you are provided by Google's CSE once you have signed up.