Database Schema

From Cerberus Helpdesk Wiki

Contents 1 Introduction 2 Devblocks (Platform) 3 Addresses (Contacts) 4 Tickets 5 Messages (Email) 6 Groups 7 Workers 8 All tables

Introduction

Generally, you shouldn't be writing any queries that access the database directly. For most functionality your plugins should be using the DAO interfaces. This is now out of date and missing several databases related to plug-ins

Devblocks (Platform)

Addresses (Contacts)

Tickets

Messages (Email)

Groups

Workers

All tables

I created this diagram by reverse engineering a Cerberus v4 r791. Media:Cerbv4_791_tbl_diagram.pdf